Baje77's Privacy Policy —
Your Data, Our Responsibility

1. Introduction

Baje77 (referred to herein as "we" or "our platform") is a trusted online gaming platform in Bangladesh. Protecting your privacy is one of our highest priorities. This Privacy Policy explains what information Baje77 collects, how it is used, who it may be shared with, and what rights you have over your data.

By creating an account on Baje77 or starting to use the platform, you are considered to have read and accepted this Privacy Policy. Please read this page carefully before using the platform.

2. What Information We Collect

Baje77 only collects information that is necessary to manage your account, ensure security, and deliver a better service. The table below provides a detailed breakdown of the data we collect:

3. How Information Is Collected

Baje77 collects information through several methods. Here is what you should know about each:

• Information Provided Directly: Information you provide directly during registration, KYC verification, or when contacting support.
• Automatically Collected: When you use the platform, your IP address, device information, browser type, and session data are collected automatically.
• Cookies & Tracking: This website uses cookies to remember your preferences and keep your login session active.
• Transaction Records: Deposit, withdrawal, and gaming activity data are automatically logged.
• Third-Party Verification: Trusted third-party services may be used for identity verification during the KYC process.

4. Purpose of Data Use

Baje77 uses collected information exclusively for specific, legitimate purposes. Data is never used for any hidden agenda. The main reasons we use your information are:

• Creating, managing, and securing your account.
• Processing deposit and withdrawal transactions.
• KYC verification and identity confirmation.
• Preventing fraud and money laundering.
• Providing customer service and support.
• Informing you about promotional offers and bonuses (subject to your consent).
• Improving platform performance and user experience.
• Fulfilling legal obligations.

5. Data Sharing Policy

Baje77 never sells your personal information. However, limited data may be shared in certain circumstances:

• Payment Processors: Necessary information is shared with mobile banking services such as Mobile Banking, Nagad, and Rocket to process deposits and withdrawals.
• KYC services: Limited information may be shared with approved third-party verification services for identity confirmation.
• Legal authorities: Information may be disclosed in response to lawful requests from government or law enforcement agencies under applicable laws of Bangladesh.
• Anti-fraud system: Information may be securely shared with specialized security services for fraud prevention purposes.

6. Cookies Policy

Baje77 uses cookies on its website to enhance your browsing experience and keep the platform running smoothly. The types of cookies we use:

• Essential cookies: These cannot be disabled, as they are essential for maintaining your login session and core site functionality.
• Functional Cookies: Used to remember your language preferences and settings.
• Analytics Cookies: Collects anonymous data to understand how users interact with the platform.
• Security Cookies: Helps detect fraudulent activity.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause some key platform features to stop working properly.

7. Security Measures

Baje77 applies industry-standard security measures to protect your information. Our security framework is outlined below:

• SSL 256-bit encryption: All data exchanged between you and our servers is fully encrypted.
• Two-Factor Authentication (2FA): OTP verification is used as an additional security layer when logging into your account.
• Firewall Protection: An advanced firewall system prevents unauthorized access.
• 24/7 Monitoring: Our security team monitors for suspicious activity around the clock.
• Regular Security Audits: Regular security audits are conducted through third-party experts.
• Data Backup: Your information is backed up across multiple secure locations.

8. Your Rights

As a Baje77 member, you have the following rights over your personal information:

9. Data Retention Period

How long Baje77 retains your information depends on the type of data and applicable legal requirements:

• Account information: Retained for the duration of the account and for a minimum of 5 years after closure.
• Transaction Records: Retained for up to 7 years in accordance with financial regulations.
• KYC documents: May be retained for an extended period in accordance with legal obligations.
• Support Conversations: Retained for a maximum of 2 years after the issue is resolved.
• Cookie Data: Automatically deleted at the end of a session or upon expiry of the set duration.

Once the designated retention period has passed, your information will be securely deleted or anonymized.

10. Minor Policy

Baje77 is strictly for users aged 18 and above. We never knowingly collect information from minors or allow them to use the platform.

• Age verification is carried out at the time of registration.
• Age is confirmed through the KYC process.
• Accounts suspected of belonging to a minor are suspended immediately.

11. Privacy Policy Updates

Baje77 reserves the right to update this Privacy Policy as needed. When changes are made:

• The "Last Updated" date at the top of this page will be revised accordingly.
• If significant changes are made, a notification will be sent to your registered mobile number or email address.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Support Hours: 24 Hours, 7 Days
• Language: Bengali and English
• Response Time: Typically within 24 hours

Our commitment to keeping your data safe is unwavering. Your trust and confidence in Baje77 are our greatest asset. We continuously improve our security measures so you can enjoy gaming with complete peace of mind.